Need help on Garmin POI search issue..

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walterteoh
Posts: 5
Joined: Thu Mar 03, 2011 6:34 pm

Need help on Garmin POI search issue..

Postby walterteoh » Sun Mar 03, 2013 12:48 pm

Bro
I just installed Kenwood DNX531VBT which come with Garmin Nav (micro sd with license). Every thing works fine but most of the time (80-90%) after the unit startup, i cant search POI, it show NO DATA AVAILBLE. After trying many hours, and found in this case, I remove the micro sd card and reinsert (with power on) I can search POI...Also why 10-20%of the time i can search without reinsert the card if no data in the card?

All senior.. please help.. :cry:
The seller/installer of the unit also cannot help.. :fire:
2013-02-25 16.40.15.jpg
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nethawk
Posts: 1
Joined: Wed Aug 05, 2009 6:32 pm

Re: Need help on Garmin POI search issue..

Postby nethawk » Sun Mar 03, 2013 9:03 pm

I just got the unit yesterday, and I'm having the same problems! Will see what happens when I get some feedback from the seller and Kenwood technician.. :cry:
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silverbeauty
Moderator
Posts: 3526
Joined: Tue Sep 16, 2008 6:29 pm
Location: Sin-Ka-Pu-Ra Garmin Nüvi1350, 3790T, Fenix, eTrex HcX Panasonic ICE+Garmin Samsung Note3 Apple iPad3

Re: Need help on Garmin POI search issue..

Postby silverbeauty » Mon Mar 04, 2013 9:22 am

Could be one to combination of issues

Navigational firmware of Kenwood unstable ... thus map cannot unlock properly

Or default map unstable

Can test using our free maps and see if this works
Download our map and run installer to get map file gmapsupp.img
link : viewtopic.php?p=123970#p123970

Backup first and replace map on SD card
See if this works
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walterteoh
Posts: 5
Joined: Thu Mar 03, 2011 6:34 pm

Re: Need help on Garmin POI search issue..

Postby walterteoh » Mon Mar 04, 2013 12:12 pm

thanks bro...will test later
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lhlsteve
Posts: 2
Joined: Sun Mar 10, 2013 6:21 pm

Re: Need help on Garmin POI search issue..

Postby lhlsteve » Sun Mar 10, 2013 6:23 pm

Hi, is the test successful? Tx
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rip_code
Posts: 4
Joined: Thu Dec 13, 2012 11:06 am

Re: Need help on Garmin POI search issue..

Postby rip_code » Tue Mar 12, 2013 4:46 pm

I'm thinking to change to this head unit as well. Is it problem with the map data?
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walterteoh
Posts: 5
Joined: Thu Mar 03, 2011 6:34 pm

Re: Need help on Garmin POI search issue..

Postby walterteoh » Sun Mar 17, 2013 6:06 pm

Settled...HU came with version 1.9, now downgrade to 1.5 then upgrade to 1.8..

this is due to 1.9 is not stable..
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lhlsteve
Posts: 2
Joined: Sun Mar 10, 2013 6:21 pm

Re: Need help on Garmin POI search issue..

Postby lhlsteve » Mon Mar 18, 2013 11:44 am

walterteoh wrote:Settled...HU came with version 1.9, now downgrade to 1.5 then upgrade to 1.8..

this is due to 1.9 is not stable..


Hi Walter,

Yea, i contacted the kenwood malaysia and they requested to downgrade to v1.8. Will be visiting them tomorrow to downgrade. They saying the v1.9 is for EU and not stable in Asia.

regards,
Steve
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