Error Occred After Performing Map Update

Tracklog, POI and error feedback for Singapore. Mapper: OngCC

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thienloong72
Posts: 9
Joined: Mon Apr 30, 2012 11:12 pm

Error Occred After Performing Map Update

Postby thienloong72 » Wed Apr 16, 2014 10:46 am

Dear all,

I noticed that there is an error occured on all those map update file except MFM-PPG-X8.5-X9-130801.

It shows "Can't route to "destination...." (No effective path) after we have choosen our destination (in POI Search) in Singapore after we have performed map update.

Please kindly advise. Thank you and have a good day.

thienloong72
Posts: 9
Joined: Mon Apr 30, 2012 11:12 pm

Re: Error Occred After Performing Map Update

Postby thienloong72 » Thu Apr 17, 2014 4:55 pm

thienloong72 wrote:Dear all,

I noticed that there is an error occured on all those map update file except MFM-PPG-X8.5-X9-130801.

It shows "Can't route to "destination...." (No effective path) after we have choosen our destination (in POI Search) in Singapore after we have performed map update.

Please kindly advise. Thank you and have a good day.



I noticed that this problem happen only when you select your destination in Singapore.

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sunn
Senior Mapper
Posts: 3477
Joined: Sun Sep 14, 2008 12:45 pm
Location: Shah Alam (HP4150 & SIRF3 BT, HP6515, Etrex Legend HCX, Omnia i900 16GB, Samsung Note 2, Ipad 2

Re: Error Occred After Performing Map Update

Postby sunn » Tue Apr 22, 2014 8:54 am

In order for us to trouble shoot.

Please list down your:

1. Model Name & No:
2. Software Version:
3. Your starting point and destination. ( Is it to any of the Hotels in Bencoolen? )

We can't help if your statement is so general. And did you try any of the maps released in 2014?


Regards
It is a merit to forgive others:
The more we forgive the more merit we collect.

(Upload your contribution to MFM drop box if you don't want others to take your contributed tracklogs or POIs. )

thienloong72
Posts: 9
Joined: Mon Apr 30, 2012 11:12 pm

Re: Error Occred After Performing Map Update

Postby thienloong72 » Tue Apr 22, 2014 2:17 pm

Hi Sunn,

1) i'm using OEM Papago GPS software card whereby in my car player.

2) Papago X8.5.20 Build: Dec 15 2011

3) Starting Point (anywhere as long as in KL) and destination (anywhere as long as in Singapore)

I found that from Melaka or Johor to Singapore no problem. It only happen from KL to Singapore so far.

Thank you for your attention and willingness to help. Have a great day.

thienloong72
Posts: 9
Joined: Mon Apr 30, 2012 11:12 pm

Re: Error Occred After Performing Map Update

Postby thienloong72 » Tue Apr 22, 2014 2:25 pm

Hi Sunn,

By the way, i have tested and found that all those map update since January untill April also with same problem as abovementioned.

User avatar
sunn
Senior Mapper
Posts: 3477
Joined: Sun Sep 14, 2008 12:45 pm
Location: Shah Alam (HP4150 & SIRF3 BT, HP6515, Etrex Legend HCX, Omnia i900 16GB, Samsung Note 2, Ipad 2

Re: Error Occred After Performing Map Update

Postby sunn » Tue Apr 22, 2014 4:07 pm

I have refer your case to M3support. Let me know the outcome.

Regards.
It is a merit to forgive others:
The more we forgive the more merit we collect.

(Upload your contribution to MFM drop box if you don't want others to take your contributed tracklogs or POIs. )

thienloong72
Posts: 9
Joined: Mon Apr 30, 2012 11:12 pm

Re: Error Occred After Performing Map Update

Postby thienloong72 » Wed Apr 23, 2014 9:48 am

Surely, thank you very much.

m3support
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Re: Error Occred After Performing Map Update

Postby m3support » Mon May 05, 2014 5:08 pm

thienloong72 wrote:Hi Sunn,

By the way, i have tested and found that all those map update since January untill April also with same problem as abovementioned.


Hi thienloong72,

Could you help us to remove all the files inside the SAVE folder unless PapagoPOI.dat? After that try to re-run your software from your OEM unit.
M3 Asia Sdn Bhd,

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thienloong72
Posts: 9
Joined: Mon Apr 30, 2012 11:12 pm

Re: Error Occred After Performing Map Update

Postby thienloong72 » Tue May 06, 2014 2:15 pm

Hi M3Support,

I have deleted those files in the SAVE folder and tried to re-run the GPS software, after i have choosen my destination (Hotel Novotel in Singapore via POI Search) it shows "Can't route to "destination...." (No effective path).

Thank you.

thienloong72
Posts: 9
Joined: Mon Apr 30, 2012 11:12 pm

Re: Error Occred After Performing Map Update

Postby thienloong72 » Tue May 06, 2014 2:35 pm

Hi M3Support,

I have deleted those files in the SAVE folder except PapagoPOI.dat and tried to re-run the GPS software, after i have choosen my destination (Hotel Novotel in Singapore via POI Search) it shows "Can't route to "destination...." (No effective path).

Thank you.


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