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HELP needed: USB port of my nuvi 2575R not reconised by PC

Posted: Tue Sep 17, 2013 10:10 pm
by epteh
When I connected my nuvi 2575R to my PC to update latest Garmin 2013.20 Malfree maps, it was not recognised by the PC.

I then sent to AECO lab, I was told that they could not repair the unit and got to be sent to Taiwan for rectification which would cost me RM400.

I was greatly disappointed by the poor support of the local agent and the high cost of nearly 50% of the price of a brand new set to repair apparently a simple fault like this!

Any one had got the same problem ?

Any help to tackle the fault is highly appreciated.

Thanks in advance.

Re: HELP needed: USB port of my nuvi 2575R not reconised by

Posted: Tue Sep 17, 2013 11:06 pm
by James748
change usb cable and try other usb port
update garmin usb drive
My pc running Win 7 some time give same problem so change port until it detect
but my laptop win vista okay
hope that this will help you

Re: HELP needed: USB port of my nuvi 2575R not reconised by

Posted: Thu Sep 19, 2013 10:16 am
by epteh
Hi James,

I tried to change USB ports, it is still cannot be recognise the unit.
I also tried on my old notebook running on windows XP, it said "your USB device has malfunctioned".

However, the unit is still working OK, except I can no more update my map from Garmin.

Many thanks James

Re: HELP needed: USB port of my nuvi 2575R not reconised by

Posted: Thu Sep 19, 2013 12:50 pm
by logic
Try with better usb cable.I also got this problem when I use some cheap usb cable.

Re: HELP needed: USB port of my nuvi 2575R not reconised by

Posted: Thu Sep 19, 2013 2:40 pm
by gpsbbe
Switch on your device and connect it to your pc. If can not, unplug it and try for few times it may work. :thumbsup:

Re: HELP needed: USB port of my nuvi 2575R not reconised by

Posted: Thu Sep 19, 2013 5:20 pm
by sobamy
epteh wrote:However, the unit is still working OK, except I can no more update my map from Garmin

No need to update maps to your device. You can always use an external mSD Card to store your updated maps from Garmin.

Re: HELP needed: USB port of my nuvi 2575R not reconised by

Posted: Thu Sep 19, 2013 7:30 pm
by epteh
sobamy wrote:
epteh wrote:However, the unit is still working OK, except I can no more update my map from Garmin

No need to update maps to your device. You can always use an external mSD Card to store your updated maps from Garmin.



I used to update Malfree Maps onto the mSD Card but have not tried doing it on maps from Garmin Website.
It would be nice if that can be done!

I can see that you re also using 2575R, if you have done it before, I would be most grateful if you can provide me with some tips ?

Thanks for suggestion.

Re: HELP needed: USB port of my nuvi 2575R not reconised by

Posted: Thu Sep 19, 2013 10:12 pm
by moeyhc
epteh wrote:Hi James,

I tried to change USB ports, it is still cannot be recognise the unit.
I also tried on my old notebook running on windows XP, it said "your USB device has malfunctioned".

However, the unit is still working OK, except I can no more update my map from Garmin.

Many thanks James


Bro epteh...

Without USB connection there will be stuff you cannot do... but updating map can still be done easily...

- Download the Garmin NT maps from its official site
- Rename malfree_201320_2465.exe to malfree_201320_2465.rar or malfree_201320_2465.zip
- Unrar or Unzip the renamed file.
- Goto Mapdata folder to copy the Gmapsupp.img and go to the JCV folder to get the SgMyMfre.JCV file.
- Copy both files to the appropriate folders in your SD card (Map & JCV)
- Make a text file and rename it gmapsupp.unl. Copy your GPS unlock code into this file and save it. Do not hit enter key after pasting the unlock code into the file. Copy this gmapsupp.unl into the Map folder. You have now unlock your map for this GPS

Done!... you have updated your maps.

Hope this helps.... Cheers!

Re: HELP needed: USB port of my nuvi 2575R not reconised by

Posted: Sun Oct 27, 2013 5:28 pm
by eddy_duyung
My instinct for TS problem is
1. Garmin USB driver did not load to the PC
2. USB cabel might broken

Please load Garmin USB driver first to make PC recognise any devices..easiest way is enable auto update with working internet connection.

hope TS success with connections.

Re: HELP needed: USB port of my nuvi 2575R not reconised by

Posted: Thu Feb 04, 2016 9:06 am
by chuatc
you need to use original usb cable that comes with the unit.

normally there is cable ID thingy which you got to be aware of.